At Zoft Technologies, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We collect information in several ways:
Information You Provide to Us:
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: Information you add to your profile, such as a photo, bio, educational background, and professional experience.
- Course Information: Information related to courses you're enrolled in, including your progress, assignments, and communication with instructors.
- Payment Information: If you make a purchase, we collect billing details (though we do not store full credit card information on our servers).
- Communications: Information you provide when you contact us for support or communicate with other users on our platform.
Information We Collect Automatically:
- Usage Data: Information about how you use our website and services, including page views, clicks, time spent on pages, and features used.
- Device Information: Information about the device and browser you use to access our platform, including device type, operating system, and browser type.
- Log Data: Server logs, IP addresses, and other diagnostic data.
- Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Personalizing your experience on our platform
- Providing customer support and responding to inquiries
- Sending administrative notices, updates, and security alerts
- Sending promotional communications about new courses, special offers, and other news (with your consent)
- Analyzing usage patterns to improve our services
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations
3. Sharing Your Information
We may share your information in the following circumstances:
- With instructors and teaching assistants for courses you're enrolled in
- With service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
- With business partners with your consent
- In connection with a business transaction (e.g., merger, acquisition, or sale of assets)
- When required by law or to protect rights and safety
- With your consent or at your direction
We do not sell your personal information to third parties.
4. Your Privacy Choices
You have several choices regarding the information we collect and how it's used:
- Account Information: You can update or correct your account information through your account settings.
- Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails or adjusting your notification preferences.
- Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
- Do Not Track: Our platform does not currently respond to "Do Not Track" signals.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will either securely delete it or anonymize it so it can no longer be associated with you.
7. Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@zofttechnologies.com.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
9. Your Legal Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information in certain circumstances
- The right to request restriction of processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- The right to withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us at contact@zofttechnologies.com. Please note that these rights may be limited in some circumstances under applicable law.
For California Residents
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to:
- Know what personal information we collect about you and how we use and share it
- Delete the personal information we have about you
- Opt-out of the sale of your personal information (note: we do not sell personal information)
- Non-discrimination for exercising your CCPA rights
For European Residents
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).
In addition to the rights listed above, you have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Zoft Technologies
Attn: Privacy Office
123 Tech Avenue
San Francisco, CA 94105
United States
contact@zofttechnologies.com